FAQs

Below is a list of frequently asked questions regarding Golden Charter and our Funeral Plans. We hope these answers provide the information you require, if not then feel free to call or contact us with your questions.

• Q. What if I can't pay now for the total cost of my plan?
  A.

  You may pay over twelve months at no extra charge, or choose to pay by Fixed Monthly Payments, which can be as low as £14 per month depending on your age and gender. For more details call us or see the Payment Options page.

• Q. What if I live to be 100?
  A.

  No matter how old you are, no matter how much funeral costs may rise, you and your loved ones will never be asked for a penny more for the services and costs guaranteed within your funeral plan. (See Terms & Conditions.)

• Q. What if I want to take out a plan for someone else?
  A.

  Complete the plan holder’s representative box on the application form, and we’ll arrange for all correspondence to be sent to you. Complete confidentiality is assured.

• Q. What if death occurs while I’m on holiday?
  A.

  As an additional benefit, Golden Charter will pay the transportation charges if death occurs away from your permanent address, but still within mainland UK. If you intend to travel overseas, perhaps remaining there for some time, we recommend that your travel or medical insurance policy includes full cover for repatriation costs to your funeral director’s premises.

• Q. What if I'm not in good health?
  A.

  We promise to accept your application, regardless of your state of health.

• Q. What if I move to a different area?
  A.

  You may select a different funeral director. Golden Charter should be advised of any permanent change of address as this may affect the plan entitlements.  (See Terms & Conditions)