Our festive opening hours 2025
Our Contact Centre is closed for the festive period from 24 December at 2:30pm. We'll get back to any new plan enquiries when we reopen on 2 January.
For existing plan queries, our Customer Service team will be available between Christmas and New Year to assist you with any queries and information. Contact them by telephone on 0800 833 800 during our festive opening hours.
24 December: 9am – 2:30pm
25 - 26 December: Closed
29 - 30 December : 9am - 5pm
31 December: 9am – 3pm
1 January: Closed
2 January: 9am - 5pm