Contact us
Whether you’re exploring funeral plan options or already have a Golden Charter plan, we’re here to make things simple and stress-free.
If you would like to talk to us about buying a funeral plan, call us free on 0808 169 4534 (9am - 5pm, Monday to Friday). Or if you prefer, you can easily buy a plan online.
For everything else, you can get in touch using the form below or email contact@goldencharter.co.uk. For urgent enquiries, call us on 0808 169 7090 (9am - 5pm, Monday to Friday).
Our FAQs can help you find answers fast
Not sure if you need to get in touch?
Take a look at our most frequently asked questions - the answer you’re looking for may be just a click away. Read our FAQs
If you’ve recently lost a loved one
We understand this may feel overwhelming, so here are some simple steps to help you.
If they had a funeral plan
Please contact the funeral director named in the plan documents. Funeral directors are often available 24 hours a day.If there’s no plan in place
You can find a local funeral director right now at our sister website localfuneral.co.ukIf you’d like to get in touch with us
Call our friendly team Monday to Friday, 9am–5pm, on 0808 169 7090. You can also email us using the form on this page.
Our postal address
Customer Services
Golden Charter Limited
2nd Floor Aurora Building
120 Bothwell Street
Glasgow
G2 7JS
Media enquiries
If you have a media enquiry, please email media@goldencharter.co.uk and a member of our team will get back to you.
Got questions? Talk to us!
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