Our funeral plans

We have five plans to choose from, so whether you’d like an unattended direct cremation or a traditional funeral with a service for friends and family, you can pick the one that best suits your needs.

Useful information about our funeral plans

What's in our plans

Here's what's included in our plans:

What's included in our funeral plans?

All of the following features are included in our funeral plans as standard and at no extra cost. Please note, features marked with a * are not included within the Direct Cremation Plan.

  • Provision of professional services and making all arrangements for the funeral

  • Advice on the certification and registration of the death and related documentation

  • The coffin*

  • Collection and transportation of the deceased to the funeral director's premises within a 25 mile radius (collection time frame is dependent on the plan you choose)

  • Care of the deceased prior to burial or cremation

  • Use of chapel of rest or service rooms*

  • Family viewing at any pre-arranged time (Costs may apply if out-of-hours viewing is required.)*

  • Arrangement of the funeral service at a local cemetery or crematorium*

  • Funeral held on a normal weekday, during working hours*

  • Hearse to local crematorium or cemetery*

  • Provision of sufficient staff to attend to the coffin as required (e.g. pallbearers)

  • Built-in allowance towards third party costs (amount dependent on the plan you choose)

  • 24 hour funeral director telephone support for the bereaved

  • Transportation to the funeral director’s premises if death occurs whilst on holiday in mainland UK

Here's what's not included in our plans:

What's not included in our funeral plans?

The following features are not included in our funeral plans as standard, but you can express your wishes when you purchase and add on as appropriate.

  • Embalming

  • Burial plot (our plans don’t include the purchase of a burial plot. Should you choose burial, the plans include an allowance towards the opening of a new or existing grave)

  • Headstone or memorial

  • Catering / wake

  • Medical certificates

  • Minister or officiant fees

  • Flowers

  • Order of service

  • Newspaper / online notices

Third party costs

This plan includes an allowance towards third party costs. These are costs for essential, non-funeral director services required to carry out a cremation or burial. Funeral directors cannot control these costs and these fees need to be paid at the time of the funeral. These costs are paid by us or by the selected funeral director to other suppliers or professionals to carry out funeral services.

The built-in allowance will not be used towards certain third party costs such as doctor’s fees (if applicable) or the purchase of the burial plot.

The value of the allowance included in your plan may grow over time. There will only be more to pay at the time of the funeral if the third party costs exceed the allowance when you buy your plan, or if the costs increase by more than the growth of your plan.

Please refer to our Key Features and Terms & Conditions (PDF) document for more information.

Payment options

When it comes to paying for your funeral plan we offer three different, flexible payment options, designed to cater for every budget.
1

Single payment option

With a one-off, single payment your funeral plan will be activated right away, giving you immediate cover for instant peace of mind.

2

12 monthly payment option (at no extra cost)

Pay a deposit from only £49, then make 12 monthly payments at no extra cost. You're fully covered once all payments are made.

3

Instalment payments

Pay a deposit from as little as £49, then spread the cost of your plan between 2 and 15 years (2 and 10 years for the Direct Cremation Plan)*. An instalment charge is included based on the term you select and is included in the overall cost of your funeral plan. If you die at any time after you’ve made at least 12 payments, the benefit of your plan will be provided, with no further sums to be paid.

*For the instalment payment option you must be aged under 78 at the start date of your plan and pay the total cost by your 80th birthday. Please refer to the Key Features and Terms and Conditions document for eligibility of each payment option.

Got questions? Talk to us!

Get in touch if you have any questions, or if you’d prefer to buy your plan over the phone. Our team of friendly, UK-based advisers are waiting to help you.

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0808 169 4534

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