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Contact us

If your enquiry isn’t urgent, please complete the contact form below or email us at and one of our UK-based team will be in touch with you.

For urgent enquiries, please call us free on 0808 169 7090, 9am-5pm, Monday to Friday.

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Our postal address

Customer Services
Golden Charter Limited
Canniesburn Gate
10 Canniesburn Drive
G61 1BF

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Request info pack

If you're looking for more information about our range of funeral plans, you can request an info pack by clicking the button below.

Request free info pack

Make a complaint

Information on how to make a complaint is available by clicking the button below.

Make a complaint

Media enquiries

If you have a media enquiry, please email and a member of our team will get back to you. If your enquiry is a general enquiry, please complete the form or email