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Home > News & Advice > FCA regulation of the funeral plan market

From 29 July 2022, the Financial Conduct Authority (FCA) will take on responsibility for regulation of the pre-paid funeral plan market. From this date, any company selling funeral plans must be either directly authorised by the FCA, or be an Appointed Representative of a company authorised by the FCA. At Golden Charter, we have already applied to become directly authorised.

We’re pleased that the market will soon be regulated, as it will bring additional comfort and security for customers, while also ensuring the high levels of quality and service that the vast majority of responsible funeral directors are already providing are maintained.

The FCA will be introducing a number of new rules, which are intended to ensure standards remain as high as possible, and provide further protection for customers. They’ll require businesses operating in the market to make sure plans are sold fairly, provide value for money, and deliver the expected product benefits.

FCA regulation aligns closely with many of the customer focused principles we already have in place at Golden Charter. We’ve been preparing for regulation for some time and we’re confident the changes will be a positive step forward for the market.

Golden Charter

Smart Planning for Later Life

Golden Charter has one of the largest networks of independent funeral directors in the UK. Many are long-standing, family-run businesses and all provide a compassionate and professional service.

Find out more about how you can plan for your funeral with one of the funeral directors in our network.