Contact us

If you would like to talk to us about buying a funeral plan, call us free on 0808 169 4534 (9am - 5pm, Monday to Friday). Or if you prefer, you can easily buy a plan online.

For everything else, you can get in touch using the form below, or for urgent enquiries, call us on 0808 169 7090 (9am - 5pm, Monday to Friday).

Our postal address

Customer Services
Golden Charter Limited
2nd Floor Aurora Building
120 Bothwell Street
Glasgow
G2 7JS

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Request info pack

If you're looking for more information about our range of funeral plans, you can request an info pack by clicking the button below.

Get info pack

Make a complaint

Information on how to make a complaint is available by clicking the button below.

Make a complaint

Media enquiries

If you have a media enquiry, please email media@goldencharter.co.uk and a member of our team will get back to you. If your enquiry is a general enquiry, please complete the form or email contact@goldencharter.co.uk.

Got questions? Talk to us!

Get in touch if you have any questions, or if you’d prefer to buy your plan over the phone. Our team of friendly, UK-based advisers are waiting to help you.

Give us a call

9am - 5pm, Monday to Friday

0808 169 4534

Send us an email

We’ll always reply within 2 working days

Contact us

FAQs

Our most frequently asked questions

Read our FAQs

We're rated as excellent on Trustpilot

Our customers rate Golden Charter as excellent, with 4.6 out of 5 based on 2,822 reviews*

*Figures correct as of 1 August 2024